Privacy Policy

1. Introduction

Welcome to Townhall ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at townhall.mobi.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, username, password, and profile photo when you register.
• Profile Information: Bio, location, organization affiliations, and other details you choose to provide.
• Content: Posts, comments, messages, votes, and other content you create on the platform.
• Usage Data: Pages visited, features used, time spent, and interactions within the platform.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Payment Information: Billing details processed securely through our payment providers. We do not store full card numbers.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve our services
• Facilitate communication between users and organizations
• Process donations and transactions
• Send you updates, notifications, and administrative messages
• Respond to your inquiries and support requests
• Monitor and analyze usage trends to enhance user experience
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Organizations: When you join or interact with an organization on Townhall, relevant profile data may be visible to that organization's administrators.
• Service Providers: Trusted third-party vendors who assist us in operating the platform (e.g., hosting, analytics, payment processing), bound by confidentiality obligations.
• Legal Requirements: When required by law or to protect the rights, property, or safety of Townhall, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal compliance, dispute resolution, or enforcement of our agreements.

6. Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS), secure storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Request portability of your data
• Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at [email protected].

8. Cookies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how the platform is used. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

9. Children's Privacy

Townhall is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: townhall.mobi